Help/FAQ | TBN

Help & Support

Contact TBN

Please use TBN's Contact Form or call us if your question is not answered below.

Intermittent Power Outage

Due to extreme winter weather, we are currently experiencing power outages in some of our offices and Call Centers, which may be hindering our ability to take phone calls at certain times. Your call is important to us, so if you cannot reach out to us, please try your call again at a later time. God Bless you!

For donor questions send us an email to or call us toll-free at 877-731-1000 M-F 8am – 7pm Central. You may also leave a voicemail after hours. We will contact you as soon as possible.

For media inquiries email us at

TBN Prayer Support

Use the TBN Prayer Form to leave a Prayer Request or a Praise Report. 

If you feel you need more prayer, please call our Prayer Department Toll-Free at 877-731-1000 in the U.S. or 1-714-731-1000 (international). Our prayer partners are available to pray with you 24/7.


Frequently Asked Questions

Problem with TBN App (AppleTV, iOS/iPhone/iPad, Android, Roku, Amazon FireTV, Chromecast)
Some users are having reported issues with the TBN app (e.g., AppleTV, iOS/iPhone/iPad, Android, Roku, Amazon FireTV, Chromecast) Here is a list of troubleshooting steps that can help get these types of issues sorted out: 1. Log out then log back in; 2. Force quit or close the app; 3. Restart your device; 4. Exit the app, turn your device’s WiFi off then on, and open the app again; 5. Check if there is an update for the app (via the iTunes App Store, Amazon or Google Play Store); 6. Uninstall the app and download a fresh copy again; 7. Check your phone's OS and if an update is available, download it and try again; If something works, you're done! Try everything on this list if one of the above doesn't resolve the issue. We're here if the problem persists, just be sure to let us know!
I need help watching TBN videos on demand (VOD) on
For help with videos on TBN's Video On Demand / VOD site, please copy and paste this link into a new Web Browser tab or window:
How can I view programs that have previously aired on TBN?
You will never have to worry if you have missed a recently aired program on TBN. Most of the programs that air on TBN will eventually be available on this site on our VIDEO ON DEMAND page except for a few programs that we don't have licensing rights for video on demand. Simply navigate to the main menu, select WATCH, then select VIDEO ON DEMAND from the drop down menu. It's best if you use the side navigation menu so that you can search for videos by keyword, air date, program category, faith topics, networks, programs, people, or prayers. You can also LIVE STREAM our programs by selecting WATCH from the Main menu, then selecting "Watch Live." There are 11 networks that are available to stream LIVE on this website and are listed on this page.
How does TBN reach the incarcerated in prison?
In 2007, TBN launched "Second Chance," an initiative that provides 24-hour inspirational programming to over 750 prisons in more than thirty states,reaching nearly one million inmates. TBN pays for all costs for equipment and installation, providing inmates with programs from 4 of our most popular faith networks: TBN, JUCE TV (for young adults), the Hillsong Channell, featuring pulpit preaching pastors, and Enlace, our Spanish-language faith network. You can find our more about this life-changing project by logging on to
How many people have come to Faith in Jesus Christ through TBN?
It is difficult to determine precisely the number of individuals who have been impacted by TBN since its launch over 45 years ago. Our records show that at least 37 million individuals have come to faith in Christ through the broadcast ministry of TBN. Doubtless many millions more have made decisions to follow Christ as they have watched TBN programming in their homes, in hotel rooms, in prison, and in other locales. Additionally, untold millions more have been changed by calling one of the many prayer partners who staff the prayer lines 24/7 for our 28 TBN networks and affiliates worldwide. In the U.S. alone, our TBN prayer partners receive over 95,000+ calls each month for prayer and salvation, log hundreds of individuals coming to Christ or re-dedicating their lives to Him, and take hundreds more calls from people testifying of answered prayer.
How many people are reached by TBN?
TBN is the world's largest faith-based, Christian, television network, with all 28 international networks reaching every major continent. Today, as the third largest broadcast group in the nation, TBN reaches every major continent via 78 satellites and carried by more than 18,000 television and cable affiliates worldwide. In the United States, TBN is available to 98 percent of the total households, and globally, TBN’s estimated reach approaches more than 2 billion viewers.
Can I suggest a guest for Praise?
TBN prayerfully considers guests for each Praise program and reaches out to them directly. However, we appreciate your interest in our programming and welcome your ideas about guests and topics you’d like to see on Praise. You may send your suggestions to